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Privacy Policy

We are committed to safeguarding the privacy of our website visitors and clients; this policy sets out how we will treat your personal information.


What information do we collect?

We may collect, store and use the following kinds of personal data:

  1. Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

  2. Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

  3. Information that you provide to us for the purpose of requesting further information via email notifications and/or newsletters or any other information that you choose to send to us.

Using your personal data

  1. Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

  2. We may use your personal information to:

  3. Administer the website;

  4. Improve your browsing experience by personalising the website;

  5. Enable your use of the services available on the website;

  6. Send to you goods purchased via the website, and supply to you services purchased via the website;

  7. Send statements and invoices to you, and collect payments from you;

  8. Send you general (non-marketing) commercial communications;

  9. Send you email notifications which you have specifically requested;

  10. Send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at;

  11. Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

  12. Deal with enquiries and complaints made by or about you relating to the website

  13. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing

Salon Clients 


How your data is collected

  1. Your data is collected and stored by the owner/Therapist who is registered as such with the information commissioners’ officer in the UK.

  2. All data management questions should be directed to Baljit Hairan via 24 Anchor House, Anchor Road, Aldridge WS9 8PW.

  3. What data is collected

  4. We gather and securely store your name, address, contact details,, outline of relevant medical history. Notes may be kept in relation to treatments given.

  5. Where do we obtain your data from

  6. In most cases, we will obtain your data directly from you through our client record cards upon arrival of your first treatment, using an electronic or physical form, or verbally. We may with your written consent gather information from other sources such as your GP or other professionals.

  7.  How your data is kept secure

  8. Your data is stored in a secure locked cabinet, and is only accessed by owner/therapist

​Who has access to your data

  1. We would never sell your data with any other person or organisation.

  2. We would never sell or share your data with any other person or organisation unless:

  3. You have given written consent to do so ie to your GP regarding treatments given or insurance company.

  4. We are legally required to.

  5. How we communicate with you

  6. For any direct “marketing” communications about our campaigning we will only contact you via email, text, social media or telephone if we have your permission to do so. You may at any time update your preferences or withdraw permission by telling us, emailing us, writing to us, telephoning us, texting us

  7. How we Protects Children’s privacy

       a) No information will be gathered about a child under the age of 14 except with the written consent of a parent or guardian. Information                   gathered in relation to young persons between the ages of 14 and 18 will require the written consent of both the young person and their               parent or guardian.

 How you can affect the way we communicate with you

  1. When you complete the client details sheet, you will see that we ask for your preferences about contact. If we need to speak to you we will phone, if you give us permission we will send you texts, or very occasionally emails.

  2. You can unsubscribe from contact detailed in (6) with the word stop and you will be unsubscribe.

If you would like to:

a) Review the data we hold which relates to you

b) Request we supply you with your data

c) Request that we delete your data

d) Update your data

e) Make a complaint about our management of your data

Please write to Baljit Hairan at the address above.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

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